Famous Footwear Reviews

2.2

/5.0

45 customer reviews

31 %

reviewers recommend

Famous Footwear

Note: The star rating (2.2 out of 5) is an average of all ratings, which reflects the average customer review of a business. We publish both positive and negative reviews after reviewing them.

How would you rate Famous Footwear?

45 Customer Reviews

by Norman833

Sep 11, 2022

Worst online shipping

Idk how theyre still in business. Shoes I wanted are online only. No ship to store option. Shipping costs $7.95 and its SLOW. Shoes finally arrive, dont fit. No option to exchange. Return shipping costs another $7.95. Site states you can return in store, but no bar code or instructions are provided for employees. Took two associates 10 minutes and endless scanning to figure out how to return the shoes. No offer to find anything comparable in store. No offer to ship shoes to store. My only option would be to pay for shipping yet again, wait another 1.5 weeks for FedEx delivery, and pray they fit this time. No thanks.

by Fleming521

Sep 02, 2022

I rather say zero stars!

I would prefer to give zero! The only option I really have to get anything back is to send the shoes they sent that were not even close to what we bought. Also these shoes didnt even look legit! I am so annoyed! So now I have to wait and my girl was suppose to received these before school

by Jeremiah Martin

Aug 27, 2022

Don't stand behind what they sell

I purchased a pair of Nike's for my 6 year old. Two days later they started ripping. I called customer service to replace them and was told I had to call Nike directly?! Called Nike. They kinda laughed and said they didn't sell us the shoes so they couldn't replace them. That's what I told the rep would happen. Go to footlocker-or anywhere else.

by Bertha G.

Aug 20, 2022

Not satisfied.

There website is not true information, they did not have the shoes in the store that was listed on there website. All there shoes were fake and rip offs. I was truly dissatisfied and disappointed. I am truly not satisfied with the quality of the shoes you sell, especially being fake and still costing a lot of money.

by Melanie B.

Aug 12, 2022

Honestly got mine on time

Honestly got mine on time, perfectly how I'd ask... I feel sorry for the other ppl, but my experience was the opposite... I wonder if its because not alot of ppl are writing good reviews that the stars are so low

by Jackie Chambers

Aug 10, 2022

Stealing money and no product

I ordered a pair of shoes from famous footwear paid for it with a credit card accidentally put the wrong mailing address they refused to give me a refund or to change the address so my package could be delivered to the right address please do not buy anything online at famous footwear they will steal your money and rip you off

by Woods30

Jul 24, 2022

Dishonest

My wife, daughter and I shopped here recently. There were huge banners reading “Buy One Get One 50% Off”. Also, when we walked in the store, the associate yelled “we’re having a huge Buy One Get One Half Off Sale”. We found a pair of Nikes then decided because it was half off the next pair we’d get another. We also got a third but didn’t find a fourth we liked. So three pairs of Nikes. At the register the cashiers revealed that it only applies to certain brands (Crocs and some others), not Nikes. We reluctantly paid full price.

These are dishonest business practices. At the bottom, the sign says “some exclusions apply”. Excluding all Nikes is not some exclusions. It’s a huge exclusion.

My advice is: choose a different shoe store. There are so many better ones that actually honor what they say.

by Porter522

Jul 11, 2022

Famous footwear is a great store but there is something I would enjoy to talk about

Famous footwear sells great quality shoes that are fashionable for almost anything that you wear and can have you in a great mood leaving you to not have a bad day. Although I would like to point out that some of the adds the children or the adults or anyone in there adds creases there shoes encouraging others to do so Bringing me to say that I believe that famous footwear should advertise if possible crease protectors. People who purchase shoes shouldn't carelessly crease the perfectly fine product they have bought with there hard earned money. Overall this leads me to say that we should see more of crease protectors, thank you for letting my write this review and have a great day.

by Holmes804

Jun 28, 2022

They discriminate against goth girls like me!

This place made me scramble like an egg, get folded like an omelet, and boil like a casserole. I went to this place in search of a new pair of Demonia platform boots (my ferret ripped up my current pair and I can't be seen wearing sneakers so). First of all I felt like the employees, who all looked like preppy teenage girls getting ready for a hot girl summer, were judging me because I am goth. I am NOT a fan of judgmental people, I believe judging somebody for who they were born to be is beyond worst than robbing a bank. So I didn't bother to ask them for anything because of the looks they gave me. The looks they gave me were dirtier than my stepmom's minivan. I went looking for the platform boots on my own because I don't talk to no-lifers like them. Emo life or no life. I looked in every aisle multiple times, and spent over an hour looking. But I was unable to find them, which proves that these preppy teens are over here discriminating against us goths. This made me so upset that I went to the back of the store where the high heels were, and where nobody else was. I mix matched ALL of the high heels in that aisle out of pure rage, my ADD, and my scoliosis. After I got my sweet vengeance, I trotted out of the store with glee, hoping that these poor, unfortunate souls would learn to not discriminate against goths.

by Steven352

Jun 27, 2022

Very very very bad experience and the…

Very very very bad experience and the worst custmer service ever. don't buy on ligne.

Questions & Answers

which is the most popular shoes on famous footwear can any one tell me plz ?

I don't know what the most popular shoes are, but I can tell you that if you order online, you should order a brand you already have, so that you know how they fit you. I know that Clark's shoes are very popular. I already had a couple pairs of Clark's, so I knew the right size. I ordered 2 pairs online, and they fit perfectly. If you can, go to the mall and try on a brand you like, see how they fit, and then order online if it's cheaper that way.

by Sutton622 - February 19, 2019

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REVIEWS ARE REALLY BAD FOR THIS SITE. WILL I RECIEVE MY PRODUCTS?

I Actually had a good experience. Ordered from 3 companies the same day the same shoes only in different colours. Ordered from 3 companies the same day the same shoes only in different colours Belk and Pennys did not have the colour I really wanted. I never had heard of famous footwear so I ordered because they had the exact colour I wanted. Sadly I read these reveiws and thought I had been cheated. But their order came in 1st and was exactly the same shoe. I am not sure if it was a fluke but it was some of the best purchase I've ever made!

by Hector H685 - February 10, 2021

Yeah but there's a great chance that you get the wrong item or it comes damaged or it takes 3 weeks or you only get one shoe in the box or you don't even get a box and just the shoes there is so many things that could possibly go wrong when you order from this company getting your shoes should probably be the least of your concern. I would be shocked if they haven't just sent an empty package yet

by Shawn261 - October 03, 2020

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I am so sick of shopping at Zappos due to their numerous problems. I have wide feet and I often don't know if the shoe is going to fit me so I need an easy exchange program. Not where they deny the return in order for them to make extra money. Does this company really allow exchanges or returns?

Yes this company does allow exchanges and returns. But the one thing everybody should know if you order online and get a receipt it says how much you have to pay to return them. So yes this company does but you have to pay. For wide feet I feel like they should have more options, my mother has wide feet and it is really hard to find shoes she can fit into but also her size. What I would do if I were you I would buy Puma's, they work on all different lengths of feet and they are really comfortable.

by Tammy Armstrong - December 23, 2021

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